2 Replies Latest reply on Aug 5, 2013 1:39 PM by tamethyst

    erroneously deletes multiple records

    RobynKimpton

      Summary

      erroneously deletes multiple records

      Product

      FileMaker Pro

      Version

      11.ov3

      Operating system version

      Window XP

      Description of the issue

      When I've found duplicate records, I go to the one with the least info and tell FileMaker to delete it.  Sometimes it asks about whether I want to delete only the related record or the master file.  Since I'm in the master file, I've said master file.  I then discover that it has deleted most of the records in my file.  Another time, it looked like it deleted two records instead of one, but at least twice, it deletes a LOT more.  Today, I had 80 records when I started.  I created dozens of new ones.  I now have 19 records.  Not at any time did I tell FileMaker to delete more than one record.  Yes, I'm really ticked off!

      Steps to reproduce the problem

      Explained above.

      Expected result

      I expected to delete one duplicate record.

      Actual result

      It looks like FileMaker actually deleted all of the work I did today, plus a whole lot more.  (80 records plus a few dozen new ones created, and now I have 19 records.)

      Exact text of any error message(s) that appear

      No error message.

      Workaround

      I'm going back to version 3.  It doesn't have the new features, but it doesn't delete my work.

        • 1. Re: erroneously deletes multiple records
          philmodjunk

          Take a look at your relationships and see if the "delete" option has been enabled. The most common cause of seeing multiple records deleted when you delete just one record is that you have this option specified in one or more relationships. This can result in a "cascading delete" that can indeed delete most of the records in your database or just a few like you describe here.

          To check this, open manage | database | Relationships and double click each relationship line. Look for cases where the "Delete related records in this table when a record is deleted in the other table" check box has been selected.

          • 2. Re: erroneously deletes multiple records
            tamethyst

                 OMG...this is a lifesaver!  I was having very horrible experiences with deleting multiple similar records.  Thank you!  I hope this solves all of the issues!