AnsweredAssumed Answered

Error 627 "Unable to open file" after upload

Question asked by Fred(CH) on Oct 22, 2013
Latest reply on Dec 4, 2013 by philmodjunk

Summary

Error 627 "Unable to open file" after upload

Product

FileMaker Server

Version

12.0.4.405

Operating system version

Mac OS X 10.8.4

Description of the issue

When a file is too large, the automatic opening after upload with Admin Console doesn't work (even the file isn't corrupted).

Steps to reproduce the problem

STEP 1
Create a brand new file with one table and two fields : 'Name' and 'Photo'.

STEP 2
Define 'Photo' as a Container.

STEP 3
Import a large picture folder (at least 1.5 Go) using the following command :
File > Import Records > Folder…
Do not import references but the files themselves. It is a size question ;-)

STEP 4
Using Admin Console and according command, upload your file on FileMaker Server 12, with automatic opening enabled.

Expected result

Admin Console upload the file correctly and FileMaker Server opens it automatically.

Actual result

Admin Console upload the file correctly but FileMaker Server cannot open it.

Exact text of any error message(s) that appear

On the log viewer, you can see a #627 warning (see screenshot below).

Configuration information

Mac mini Server mid-2010
2.66 GHz Core 2 Duo
8Go 1067 MHz DDR3
NVIDIA GeForce 320M 256 MB
Mac OS X 10.8.4 (12E55)
FileMaker Server  12.0.4.405
Large fmp12 files

Workaround

You can open the file manually, with the according Admin Console Command.

Erreur.png

Outcomes