2 Replies Latest reply on Apr 24, 2013 1:12 AM by Markus Schneider

    Every FileMaker 11 Server Admin Console won't open

    DanMc

      Summary

      Every FileMaker 11 Server Admin Console won't open

      Product

      FileMaker Server

      Version

      11

      Operating system version

      Windows Server 2003, Windows Server 2008, OS X 10.6.8

      Description of the issue

      Over the past 7 months FileMaker Server Admin Console version 11 stopped working on EVERY server we operate. Dozens!  Some of the servers had updated Java and others not.  The console just won't open.  Now, months after uninstalling FileMaker Server Advanced, uninstalling Java, reinstalling both, reinstalling extensions, and extensive reconfiguring scripts, users, etc., it's starting all over again to each server one at a time.

      Exact text of any error message(s) that appear

      UNABLE TO LAUNCH APPLICATION

      <?xml version="1.0" encoding="UTF-8"?>

         
              FileMaker, Inc.
              FileMaker Server Admin Console
              FileMaker Server Admin Console
             
             
             
             
             
                 
                 


             
         
         
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
         

         
             
             
         

         
             
         

         
              keep-alive-interval=60
              log-level=WARNING
              carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider
              url-string=https://localhost:16001/adminconsole.ulc
              launchtype=normal
              server-language=en
              server-timezone=America/Chicago
          </application-desc>



      AND

      JNLPException[category: System Configuration : Exception: null : LaunchDesc:

       
         
          FileMaker, Inc.
         
          FileMaker Server Admin Console
          FileMaker Server Admin Console
         
         
         
         
           
           
         

       

       
         
       

       
       
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
       

       
          keep-alive-interval=60
          log-level=WARNING
          carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider
          url-string=https://localhost:16001/adminconsole.ulc
          launchtype=normal
          server-language=en
          server-timezone=America/Chicago
        </application-desc>
      ]
           at com.sun.javaws.Launcher.prepareLaunchFile(Launcher.java:797)
           at com.sun.javaws.Launcher.prepareAllResources(Launcher.java:597)
           at com.sun.javaws.Launcher.prepareToLaunch(Launcher.java:336)
           at com.sun.javaws.Launcher.prepareToLaunch(Launcher.java:208)
           at com.sun.javaws.Launcher.launch(Launcher.java:125)
           at com.sun.javaws.Main.launchApp(Main.java:451)
           at com.sun.javaws.Main.continueInSecureThread(Main.java:283)
           at com.sun.javaws.Main$1.run(Main.java:116)
           at java.lang.Thread.run(Thread.java:680)

      Workaround

      Remove FileMaker Server Advanced version 11, remove all Java, reinstall both, reconfigure FileMaker, reinstall extensions,and have about 5 hours to do all this.

        • 1. Re: Every FileMaker 11 Server Admin Console won't open
          Fred(CH)

               Hi Dan,

               It could be interesting to know what are exactly the versions of FMS you are using ? 11.0.5, 11.0.4 or both ?

               Other question : do you generally open the console directly from the hosting machine or remotely ?

               Let us know...

               Thanks, Fred

          • 2. Re: Every FileMaker 11 Server Admin Console won't open
            Markus Schneider

                 unfortunately, there is only one solution that really helps: FileMaker... please stop this java-thing for the admin-console... a server is an 'industrial thing' - it should run, jst run - everytime.

                 clearing the java-cache helps sometimes, re-installing java might help as well - and check for the java-version...

                 You're on 10.6.8 - the latest patch won't run on 10.6.8 IMHO, so if You've installed the last patch of FMS, this ould be the problem ('could', again, I can't edit the post on an iPad...). 

                 As Fred said: Using another machine for the admin-console helps