2 Replies Latest reply on Apr 2, 2013 1:52 AM by AYNIK

    Extremely slow printing from FileMaker Pro 12 to HP CP2025dn printer - MAC OSX 10.8

    AYNIK

      Summary

      Extremely slow printing from FileMaker Pro 12 to HP CP2025dn printer - MAC OSX 10.8

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      MAC OSX 10.8.3

      Description of the issue

      Printing directly from, or PDF's created from FMP takes an extremely long time.

      Printing a 4 page PDF of 988kb takes the following time (HH:MM:SS):

      00:02:03 to start the printing process
      00:01:20 to print second page
      00:01:31 to print third page
      00:00:41 to print last page

      Printing directly from the preview on FMP gives the same result.

      Expected result

      Fast print

      Actual result

      Slow print

      Exact text of any error message(s) that appear

      n/a

      Workaround

      Updated all software / firmware and drivers of printer which had no affect.

      FYI, I tested similar sized documents on other applications - word, excel, numbers, pages etc, and all documents printed within seconds of executing the print process.