1 Reply Latest reply on Sep 28, 2010 11:04 AM by TSGal

    Failure of Avery 5160 Label template

    mb3210

      Summary

      Failure of Avery 5160 Label template

      Product

      FileMaker Pro

      Version

      FM Pro 11

      Operating system version

      OS X 10.6.4

      Description of the issue

      This template fails to set up consistently and properly:

      *  Multiple attempts were made to create a layout using the template. Sometimes the layout
          set up with only a Body.  At other times it sets up with a Header included. At times only 9
          vertical labels show in Preview mode rather than 10.

      *  Adjustments to the position (in pixels) do bring about the correct number of vertical labels
          (10) in Preview but when actually printing the labels, there is both vertical and horizontal
          creeping and the amount of creeping is not consistent between labels on the same page
          (either horizontally or vertically.)

      *  No combination of layout setup modifications corrects the problem.

      *  Clearly the printer is not the problem. It is selected as the printer of choice
          for the layout.  It prints labels easily from MS Access and MS Word.  In fact, using a
          mail merge of the data from the FM Pro database works fine but is very cumbersome as the
          FM data must be exported in .merg format each time and then imported into Word.

      *Most frustrating is the fact that a search of the forum over the years reveals that this is not a
        new problem.

      Steps to reproduce the problem

      *  Create a layout using Avery 5160 template.
      *  Look at it in Preview.  Some of the time, it appears to be fine.
      *  Actually print the labels specifying the printer of choice.
      *  Look and see that the print is not consistently in the same place on each of the 30 labels.
      *  Changing the alignment of the text to options (top, center, bottom of the field) does not
          improve the issue.
      *  Various adjustments to the position (in pixels) of the text does not help.

      Expected result

      Printing a page of Avery 5160 labels from the template with the printing properly aligned on the page (3 across and 10 down).  This seems pretty simple!

      Actual result

      Intermitent  failure to show the correct number of labels in Preview without adjusting settings.  Consistent failure to properly and consistently align the labels vertically and horizontally despite numerous adjustments to layout settings.

      Exact text of any error message(s) that appear

      No error message is given.

      Configuration information

      It is not possible to upload and image of this problem as Preview of the layout does not reveal the problem.

      Workaround

      The only workaround I have found is to go outside the FM database and print the labels as a Mail Merge in MS Word 2008,

        • 1. Re: Failure of Avery 5160 Label template
          TSGal

          mb3210:

          Thank you for your post.

          I am using FileMaker Pro 11 on a MacBook Pro running Mac OS X 10.6.4.  I have a large database file and used the 5160 Avery Label layout.  All information displays properly in Preview - 30 records per page, 3 labels across.

          Page Setup is set for US Letter (8.5 x 11) with Format set to Any Printer.

          Are you using Merge fields or actual fields?  Keep in mind that actual fields have a specific size while Merge fields will expand or contract to show the information.  If the latter, make sure you don't have returns at the end of your fields, and check to see if the field extends to two lines on the label.  This would force information downwards and you could get 9 labels down per page.  If you are using Merge fields, try changing to the actual fields and see if this clears it up.

          Any other information you can provide may be helpful.

          TSGal
          FileMaker, Inc.