AnsweredAssumed Answered

Field changes serial number every so often...

Question asked by AndreasJohanson on Dec 2, 2013
Latest reply on Dec 3, 2013 by philmodjunk


Field changes serial number every so often...


FileMaker Pro



Operating system version


Description of the issue

I have a CRM database - Company and employes that works for the company.
When a new company is created, I give it a serial number that started with 'KA0001' and increase with '1' for each record. Happy days!
The field is set to Serial number, on creation, Prohibit modification of value… , Always validate, Not Empty and unique value.

I'm running this on a PC server and it gets accessed across a LAN as well as WAN network.

Every so often, this serial number, reverts to 'C1'… in other words last serial number 'KA09327' next one 'C1', 'C2', 'C3'…. until I pick it up and have to go back to all the records and change it back… not fun.

Please help - or do I just have to live with it?

Steps to reproduce the problem

.. sorry I can't

Configuration information

Server running - all users log in via 'Remote'