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filemaker 10 crashing while exporting files using windows

Question asked by VickiGlorioso on Apr 14, 2011
Latest reply on Apr 14, 2011 by philmodjunk

Summary

filemaker 10 crashing while exporting files using windows

Product

FileMaker Pro

Version

filemaker pro 10

Operating system version

windows 7

Description of the issue

when exporting records within the database to an excel file - filemaker will suddenly stop working and this error will pop up
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". 

Can anyone offer any assistance in figuring out what could be causing the problem?

thanks!

Exact text of any error message(s) that appear

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".

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