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FileMaker 11 - Printing is freezing the program , goes to Not Responding

Question asked by AlexS_2 on Jun 17, 2014
Latest reply on Sep 11, 2017 by TSGal

Summary

FileMaker 11 - Printing is freezing the program , goes to Not Responding

Product

FileMaker Pro

Version

11.0.3

Operating system version

Win 7 - 64 Bit

Description of the issue

There is a network printer HP and Lexmark which are working and printing properly from workstations but there are only couple of the workstation on which it freeze up the application while printing.

Steps to reproduce the problem

Print via script of using File\Print and it hangs the application  which needs to be closed by Windows Task Manager.

Expected result

Print should go without freezing up or going to Not Responding.

Exact text of any error message(s) that appear

Not Responding on Print Status box.

Workaround

Tried updating the drivers for printer , re-installed FileMaker and Bonjour services.
Restarted Print Spooler.
Deleted the Font for Adobe which is under C:\Users\Your Name\AppData\Local\Adobe\Fonts\AdobeFnt11.lst

Outcomes