1 Reply Latest reply on Nov 9, 2010 3:41 PM by philmodjunk

    Filemaker 11 Crash on Data Export

    JamesLentini

      Summary

      Filemaker 11 Crash on Data Export

      Product

      FileMaker Pro

      Version

      11

      Operating system version

      Winodws 7 (64 bit and 32 bit)

      Description of the issue

      When I try to export data from one of my client databases, the export crashes the program.... it has to close and reopen. Tried it on home machine and work machine... is there a new Windows patch or update that may cause this?

      Here is the tech report:

        Problem Event Name:     BEX
        Application Name:     FileMaker Pro.exe
        Application Version:     11.0.2.220
        Application Timestamp:     4c12006f
        Fault Module Name:     MSVCR90.dll
        Fault Module Version:     9.0.30729.4926
        Fault Module Timestamp:     4a1743c1
        Exception Offset:     0006c955
        Exception Code:     c0000417
        Exception Data:     00000000
        OS Version:     6.1.7600.2.0.0.768.3
        Locale ID:     1033
        Additional Information 1:     d1b7
        Additional Information 2:     d1b70c650919ab1511f0e0278e9931f9
        Additional Information 3:     b8f4
        Additional Information 4:     b8f43f8c73fe275d443b8768953c65e2

      Steps to reproduce the problem

      Open database.
      Selected export (.xls, .xlsx, .tab)
      Name file
      Crash

        • 1. Re: Filemaker 11 Crash on Data Export
          philmodjunk

          When I try to export data from one of my client databases, the export crashes the program.

          Given that this happens with a specific file, it's possible that the file is damaged. Try running a recover on it and see what happens. Test the recovered file even if no problems are reported.

          Best practice is to not use a recovered copy of a file, but to import its data into a clone of an undamaged backup copy if this is at all possible.