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FileMaker 11 Send Mail (using Email Client) Returns Error - 1

Question asked by AnswerFeedback_10 on May 28, 2013
Latest reply on Jun 4, 2013 by AnswerFeedback_10


FileMaker 11 Send Mail (using Email Client) Returns Error - 1


FileMaker Pro



Operating system version

Windows Server 2008 Terminal Server

Description of the issue

Client has had a script in use for years that Sends Email using the Send Email (using Email Client) script step for years. They recently upgraded their terminal server to Windows Server 2008 and now remote users can no longer send email. Unknown Error -1 is returned.

I created a test file that only has one script with only the script step Send Email (using Email Client) and ran it on the terminal server connection and get the same error.

Steps to reproduce the problem

Use the Send Mail script step (via Email Client) on a Windows Server 2008 terminal server.

Expected result

Outlook should open up with an email created.

Actual result

FileMaker error is returned: Unknown Error: -1

Exact text of any error message(s) that appear

Unknown Error: -1

Configuration information

Users of the system who are not remote do not experience this issue.