AnsweredAssumed Answered

Filemaker 14 Crashes Periodically

Question asked by AnnKrause on Jun 12, 2015
Latest reply on Jun 18, 2015 by Benjamin Fehr

Summary

Filemaker 14 Crashes Periodically

Product

FileMaker Pro

Version

14

Operating system version

OS X 10.10.3

Description of the issue

We have been running a POS system with Filemaker 13 and just upgraded to 14. When we run a credit card using 360 works plastic plugin, sometimes Filemaker crashes after the transaction is complete. We took out the lines of code that run the plugin the try to isolate the problem and the problem still exists. Filemaker does not crash every time we run a credit card, but it does happen frequently. It seems to completely finish the script before the program crashes.

Steps to reproduce the problem

Process a credit card in Filemaker 14.

Expected result

Filemaker to continue running after transaction.

Actual result

Filmaker crashes after script completes.

Exact text of any error message(s) that appear

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT

Configuration information

Unknown

Workaround

None found so far.

Outcomes