AnsweredAssumed Answered

Filemaker 14 Pro Advance, when check for updates, get error message that Internet connection failed....

Question asked by datadatau on May 18, 2015
Latest reply on May 10, 2016 by TSGal

Summary

Filemaker 14 Pro Advance, when check for updates, get error message that Internet connection failed. Cannot check for update information

Product

FileMaker Pro

Version

Filemaker 14 Pro Advance

Operating system version

OSX 10.10.3

Description of the issue

When I attempt to check for updated from the help menu, I get the error message, "Internet connection failed. Cannot check for update information." 

I have been able to replicate this same error on another machine that is running the same OS X version.

Steps to reproduce the problem

Go to help menu

Select check for updates

Expected result

Check for updates.

Actual result

ERROR MESSAGE

Internet connection failed. Cannot check for update information.

Exact text of any error message(s) that appear

ERROR MESSAGE

Internet connection failed. Cannot check for update information.

Configuration information

None

Workaround

None

Outcomes