2 Replies Latest reply on May 10, 2016 8:31 AM by TSGal

    FileMaker 14.0v1 Sliding Portal Causes Error in Adobe Acrobat



      FileMaker 14.0v1 Sliding Portal Causes Error in Adobe Acrobat


      FileMaker Pro



      Operating system version

      Mac OS X 10.10, Windows 8.1

      Description of the issue

      A layout has a leading sub-summary with a filtered portal in it.  The filtered portal is set so that it also slides and reduces size of enclosing part.  When the records are saved as PDF from either Mac or Windows it creates a PDF that Adobe Acrobat 10 or 11 both complain has errors and it displays incorrectly.  If the same PDF is opened with Preview on Mac OS X 10.10 it does not complain about errors.  If sliding is turned off the problem goes away.  The problem manifests on pages where there is no data showing in the portal where the portal should completely disappear.  Changing the portal to be an unfiltered portal did not change the problem.

      Steps to reproduce the problem

      Create a portal to a related table where there are no related records.
      Put the portal in a leading sub-summary and set it to slide up and reduce the size of the part
      Save records as PDF
      Open the PDF in Acrobat X or XI

      Expected result

      Should not cause Acrobat to complain about an error

      Actual result

      Acrobat complains about an error and doesn't display the pages correctly

      Exact text of any error message(s) that appear

      (From Acrobat)
      An error exists on this page.  Acrobat may not
      display the page correctly.  Please contact the
      person who created the PDF document to
      correct the problem.

      Configuration information

      Problem occurred on both Mac 10.10 and Windows 8.1


      Found that if I change the portal to be unfiltered and build a relationship that does the same thing as the filter did then I used conditional hiding to hide the portal if there is nothing to be displayed it did not throw the error.