1 2 Previous Next 27 Replies Latest reply on Sep 11, 2009 10:34 AM by PossumStu

    Filemaker 9 Server Java 6 Update 10 Inompatibility

    pacikk

      Summary

      Filemaker 9 Server Java 6 Update 10 Inompatibility

      Description of the issue

      Just want to report that Filemaker Server 9 is not compatible with the latest Java 6 update 10. Filemaker Server installs ok but the Admin Console never starts up. Java 6 Update 7 seems to be work fine with Filemaker Server. I think this should be clearly noted down in the software requirements section of the Filemaker documentation. I wasted quite some time before I realised that Java was the culprit. Regards,Patrick

        • 1. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
          pacikk
            

          Hi, me again. Below follows a more detailed problem report about the Java incompatibility problem.

           

          FileMaker Product(s) involved:

          FileMaker Server 9.0.3.326

          FileMaker Server Advanced 9.0.3.326

           

          Operating System(s) involved:

          Windows Server 2003 R2 SP2 Standard (32-bit)

          Windows Server 2003 R2 SP2 Enterprise (32-bit)

          Windows Server 2008 SP1 Enterprise (32-bit)

           

          Detailed description of the issue:

          After FileMaker finishes installing, the Admin Console fails to start up. The installation goes through without any problems, it's the deployment part that fails. A windows tab saying 'Deployment Console' appears on the Windows task bar but the Admin Console never starts up.

           

          Exact steps to reproduce the issue:

          Just go through the standard install procedure and continue with the deployment phase.

           

          Expected Result:

          Expected to see the Admin Console management application.

           

          Actual Result:

          Admin Console never starts up.

           

          Exact text of any error message(s) that appeared:

          N/A

          Any additional configuration information/troubleshooting that is relevant to the issue:
          At first I thought the problem was a Windows incompatibility issue since I first tried out Windows Server 2008 (which is not listed as a supported Windows version on the FileMaker website). The next step was to try Windows Server 2003 R2 Standard and Enterprise, unfortunately with the same outcome.

           

          Any workarounds that you have found:
          Install and older Java version, namely Java 6 Update 7.

           


          • 2. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
            TSGal

            pacikk:

             

            Thank you for your post.

             

            Yes, Java 6 Updates greater than version 7 will not work with FileMaker Server.  We have documented this in our Knowledge Base (Article 7029).  At the time Server 9 was released, the latest version 7 was thoroughly tested.  Since that time, subsequent versions did not work.

             

            http://filemaker.custhelp.com/cgi-bin/filemaker.cfg/php/enduser/std_adp.php?p_faqid=7029

             

            TSGal

            FileMaker, Inc. 

            • 3. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
              rsyester
                

              Do we expect a fix? 

               

              We are required to patch to the latest version of Java.  

              • 4. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                TSGal

                rsyester:

                 

                This is fixed in FileMaker Server 10.  There is no mention of another FileMaker Server 9 release.

                 

                If you decide to stay with FileMaker Server 9, then you you will have to use the earlier Java release.

                 

                TSGal

                FileMaker, Inc. 

                • 5. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                  maser
                    

                  Is this also a problem on the Mac version as well?

                   

                  Installing Apple's latest Java update indicates the Java version is:

                   

                  java version "1.5.0_16"

                  Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_16-b06-284)

                  Java HotSpot(TM) Client VM (build 1.5.0_16-133, mixed mode, sharing)

                  hawkeye:~ maser$ 

                   

                   

                  Will this work with a patched FileMaker 9 Server on Mac OSX 10.5.6?

                   

                  - Steve 

                  • 6. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                    TSGal

                    maser:

                     

                    1.5 is fine.  You should have no problems.

                     

                    TSGal

                    FileMaker, Inc. 

                    • 7. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                      maser
                        

                      I should have rephrased that....

                       

                      Java "1.5" is what "java -version" kicks out from Terminal when J2SE 5.0 is selected in Java Preferences.

                       

                      If you select "Java SE 6" -- the current version of *that* is:

                       

                      maser$ java -version

                      java version "1.6.0_07"

                      Java(TM) SE Runtime Environment (build 1.6.0_07-b06-153)

                      Java HotSpot(TM) 64-Bit Server VM (build 1.6.0_07-b06-57, mixed mode)

                       

                       

                      Will this version work as well (the default is to set the preferences to use J2SE 5...)?   This would mean it's 1.6 "update 7", correct?  The "working" version?

                       

                      - Steve 

                       

                       

                      • 8. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                        TSGal

                        maser:

                         

                        Yes, 1.5 is version 5.  1.6.0_07 is version 6 update 7.  That is the version that ships with FileMaker Pro.

                         

                        The problem occurs with later updates.

                         

                        TSGal

                        FileMaker, Inc. 

                        • 9. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                          maser
                             Thanks for the clarification.   This sounds more like a Windows issue in that the Java app will automatically prompt you for updates, whereas the Mac version relies on Apple for updates (which are too infrequent, unfortunately...)
                          • 10. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                            MacGeekGal
                               I installed FM Pro 9 server on a Mac running OS X Tiger 10.4.11. The Admin Console does not launch. A file named "admin_console_init_webstart.jnlp" was automatically downloaded. Following the instructions in the Known Issues documentation regarding Java and Mac OS X, I went to change that file from opening with Java Web Start to Java Cache Viewer, but there is no Java Cache Viewer on the Mac. This Mac is running the very latest software updates. How do I get Java Cache Viewer? TIA...
                            • 11. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                              TSGal

                              MacGeekGal:

                               

                              Thank you for your post.

                               

                              First of all, make sure you are running Java 6 update 7.  If you have a more recent version, FileMaker Server will not run.

                               

                              I am not aware of Java Cache Viewer on the Mac; only on Windows.

                               

                              TSGal

                              FileMaker, Inc. 

                              • 12. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                                MacGeekGal
                                  

                                Hi,

                                 

                                We are required to run all OS updates, which includes the latest version of Java. So in effect you are then saying that unless we downgrade Java, FM Server 9 will not run? What, then, is the option? We have to pay to upgrade to FM 10 (server and clients)?

                                 

                                Thanks. 

                                • 13. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                                  TSGal

                                  MacGeekGal:

                                   

                                  You are correct.  When FileMaker Server was released, version 6 update 7 was the most recent version, and it shipped with FileMaker.  Future updates of Java is incompatible with FileMaker.  If you are required to have the latest version of Java installed, then your only option is to upgrade to FileMaker 10.

                                   

                                  TSGal

                                  FileMaker, Inc. 

                                  • 14. Re: Filemaker 9 Server Java 6 Update 10 Inompatibility
                                    MacGeekGal
                                       Thanks for the information that we have to upgrade to v.10. Is that true for the client software as well, or will v.9 FM client software work with V. 10 FM server software? Thanks again for your help!
                                    1 2 Previous Next