3 Replies Latest reply on Jan 12, 2015 10:13 AM by TSGal

    Filemaker Charts - lines don't print

    gpowell@demandromi.com

      Summary

      Filemaker Charts - lines don't print

      Product

      FileMaker Pro

      Version

      13.0v4

      Operating system version

      Mac 10.7.5

      Description of the issue

      Trying to print charts in a PDF.  The lines are so thin using Poly-line, saturated, solid Fill.  They are unusable.  Do I need to switch to google charts?  Can the line width be increased?

      Thanks

      Steps to reproduce the problem

      Set up a chart 10in by 5 in then print it to a pdf, then print it on a high quality printer (xerox is what I use).  You can't see the lines

      Expected result

      the lines are thick enough that you can see them.

      Actual result

      You can't see the lines

      Exact text of any error message(s) that appear

      None.  Just need this fixed.

      Configuration information

      None

      Workaround

      I guess use google charts API.  Is there any other option that makes sense?

      IMG_2032.jpg

        • 1. Re: Filemaker Charts - lines don't print
          TSGal

          Guy Powell:

          Thank you for your post.

          I do not have a "high quality" printer available to me, so I'm unable to replicate the issue.  The lines are appearing as expected.

          If you print to a different printer, is the output similar?  If you print to a black and white printer, how does the output appear?

          Any other information you can provide may be helpful in narrowing down the contributing factors.

          TSGal
          FileMaker, Inc.

          • 2. Re: Filemaker Charts - lines don't print
            gpowell@demandromi.com

            Hi, Thanks, but as you can see, the line isn't thick enough and for my client, when they print it, you can't see it on a slight grey background.

            So yes the line is printing, but I need to be able to change the line width.  Is that possible?  I'm not really ready to move to google charts :(

             

            Thanks

             

            • 3. Re: Filemaker Charts - lines don't print
              TSGal

              Guy Powell:

              At this time, FileMaker Pro does not have the ability to change the line width of a chart.  However, there are several plug-ins that give you this ability.  Doing a quick internet search for:   FileMaker chart line width

              ... I see postings for FusionCharts and 360Works.  I have not used any of these products, so you may want to investigate.

              I also recommend that you enter this as a suggestion into our Feature Requests web form at:

              http://www.filemaker.com/company/contact/feature_request.html

              The entries into this web form populate a database file that is hosted by Product Management and Development.  All entries are read, discussed and considered for possible implementation in a future release.  Although I could copy your post and paste it into the web form, there are a couple of questions asked on the form that only you can answer.

              TSGal
              FileMaker, Inc.