Filemaker crashing when I try to create a pdf
Operating system version
Description of the issue
When I am trying to create a pdf file instead of printing several records (and this usually occurs when I'm printing in list view), the Adobe pdf symbol and the window appear, but then FileMaker and Adobe go into "not responding" mode.
My printer drivers are up to date. I have an HP Officejet 6500A Plus. I've checked my layouts, and they seem to be OK (pages should print). Sometimes after the crash, when FileMaker re-opens, the pdf request will finish/appear, either as a partial print or a full print.
But, this is very frustrating because I convinced everyone at this office to switch to FileMaker Pro from MS Access, and now this is happening. I hope that there is a bug fix soon!!
Steps to reproduce the problem
Open database, do a find for certain records, switch to new layout (viewed as list), ask to print,choose Adobe PDF from the menu. I've also tried switching to Preview mode and using the "Save as PDF" option. Same result.
I need the records to print to PDF.
The program crashes and does not print to PDF.
Exact text of any error message(s) that appear
Happened again this morning. Text said:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: imageDistiller ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%