0 Replies Latest reply on Jun 18, 2012 6:20 PM by ZoXo

    FileMaker Disconnects when making layout changes over WAN

    ZoXo

      Summary

      FileMaker Disconnects when making layout changes over WAN

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      10.6.8 - 10.7 Server

      Description of the issue

      When editing layouts accessing the database over WAN, returning to browse mode ( perhaps without saving first, although I did not test this ) disconnects user from server.

      When managing the database, sometimes the app disconnects before any changes are made to the file.

      The layout issue happens more often, and the manage issue happens every 4th or 5th time.

      Steps to reproduce the problem

      Serve a file on Server 12, connect to it over WAN.  Go to layout mode, edit layout, return to browse.

      Manage database, commit changes, app sometimes disconnects and no changes are made.

      Expected result

      No disconnection

      Actual result

      disconnection