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FileMaker Disconnects when making layout changes over WAN

Question asked by ZoXo on Jun 18, 2012

Summary

FileMaker Disconnects when making layout changes over WAN

Product

FileMaker Pro

Version

12

Operating system version

10.6.8 - 10.7 Server

Description of the issue

When editing layouts accessing the database over WAN, returning to browse mode ( perhaps without saving first, although I did not test this ) disconnects user from server.

When managing the database, sometimes the app disconnects before any changes are made to the file.

The layout issue happens more often, and the manage issue happens every 4th or 5th time.

Steps to reproduce the problem

Serve a file on Server 12, connect to it over WAN.  Go to layout mode, edit layout, return to browse.

Manage database, commit changes, app sometimes disconnects and no changes are made.

Expected result

No disconnection

Actual result

disconnection

Outcomes