1 Reply Latest reply on Jul 12, 2012 9:28 AM by james_quiggins

    FileMaker Go 11 does not remember my Account Name or Password

    MisterEd

      Summary

      FileMaker Go 11 does not remember my Account Name or Password

      Product

      FileMaker Go

      Version

      11

      Operating system version

      iOS 5

      Description of the issue

      FileMaker Go does not remember my User Name or Password.  I have selected the "Auto-Restore Login" option in settings, but it has no effect on my local file on my iPhone.  It always asks for my Account Name or Password.

      Steps to reproduce the problem

      1) Copy a password-protected file to the iPhone using iTunes.
      2) Open FileMaker Go 11.
      3) Select the password-protected file to open and enter the Account Name and Password.
      4) Select the  "Auto-Restore Login" option in settings.
      5) Quit FileMaker Go 11 (or simply switch to another App).
      6) Launch or switch back to FileMaker Go.

      Expected result

      I expect the file to open without having to enter my Account Name or Password each time I open FileMaker Go 11 or switch away from it to another App and back.

      Actual result

      Both the User Name or Password fields are always blank, requiring me to authenticate every time I switch to the App.

      Exact text of any error message(s) that appear

      Log into "My File Name.fp7"

      Opening File

      (account name)
      (password)

      Login as Guest

      Configuration information

      iOS 5 running on an iPhone 3GS 32GB, running FileMaker Go 11.

      FileMaker 9 databases are stored locally on the iPhone.

      Workaround

      I haven't found a workaround.

        • 1. Re: FileMaker Go 11 does not remember my Account Name or Password
          james_quiggins

          Hello Mister Ed:

          Thank you for posting.

          The auto-restore login feature does not store your account name and password. It allows you to bypass the dialog that asks you if you would like to continue working in a file after entering the hibernated state. 

          A way to accomplish what you desire would be to specify your log in information under File > File Options in FileMaker Pro.  You could also script a auto log-in feature using the re-login script step after auto logging in as guest. 

          Hope that helps.

          TSwildcat,

          FileMaker Inc.