AnsweredAssumed Answered

FileMaker Go 12 for iPhone will no longer add/load files through iTunes

Question asked by flick on May 11, 2013
Latest reply on May 13, 2013 by disabled_ntaylor

Summary

FileMaker Go 12 for iPhone will no longer add/load files through iTunes

Product

FileMaker Go

Version

12.0.7

Operating system version

iOS 6

Description of the issue

I recently updated FileMaker 12.0.7 on my iPhone 5 and it will no longer add/load files through iTunes.

I get a message stating that I do not have the necessary permission to see the files contents. and

Prior to the update files could be added using this method.

I can still add the same files to my iPad without any problem.

Is the new security system too secure?

Steps to reproduce the problem

Design a FileMaker database using FileMaker Pro Advanced on a desktop or laptop.

Ensure that FileMaker Go 12.0.7 is installed on the iPHone 5.

Connect the iPhone 5 to the computer using the USB cable.

Attempt to add this file to the iPhone 5 using iTunes on the computer.

Observe the error message.

Expected result

Normally the list of files on the device is updated with the name of the file being added.

Actual result

An error message about privileges is displayed.

BTW:  The Guest account has full access privileges for this file.

Exact text of any error message(s) that appear

"Filename" could not be copied because you do not have permission to see its contents.

Screen_Shot_2013-05-11_at_10.16.21_AM.png

Outcomes