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Filemaker Go on iPad keeps disconnecting from database

Question asked by JuliaZhou on Mar 18, 2011
Latest reply on Mar 18, 2011 by JuliaZhou

Summary

Filemaker Go on iPad keeps disconnecting from database

Product

FileMaker Go

Version

for iPad

Operating system version

iPad 1

Description of the issue

I am hosting a Filemaker database on a laptop and connecting to it using Filemaker Go on an iPad.  When I let the iPad sit idle for even five minutes it disconnects from the database, and then when I try to log back in, it tells me there is no wifi connection and no host computer available.  However, if I then try Safari, it is connected to the internet.  After a minute or so, Filemaker Go shows the host computer again and I can log back in.

This is incredibly annoying.  I have put the iPad sleep settings on "Never", and I have also made sure that the "Disconnect user from FileMaker Server when idle" option in Filemaker is not checked.  Is there some other sleep / disconnect when idle setting that I am missing?!

Possibly relevant information: my Filemaker database lives on a Dell laptop with Windows Vista. On this computer, I am running Filemaker Pro Version 11, and I am sharing this database over the Filemaker Network.  I am connecting to this database using an iPad 1 and Filemaker Go (downloaded 3/10/2011).  Both the laptop and the iPad are connecting to the internet using a wireless router (Netgear, Wireless-N).

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