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FileMaker PHP API crashes WPE "Unable to Open File" error

Question asked by sputtagunta on Nov 11, 2009
Latest reply on Nov 12, 2009 by sputtagunta


FileMaker PHP API crashes WPE "Unable to Open File" error

Description of the issue

FileMaker Product(s) involved:FileMaker Pro 10.0v3, FileMaker Server 9.0v3.325Operating System(s) involved:N/ADetailed description of the issue:I have 105 databases hosted by FileMaker Server 9. All of the ones that use PHP have a FMPHP user w/ XML enabled. Exact steps to reproduce the issue:Using our website. Crashes randomly, takes down Lasso website with it. Expected Result:99% UptimeActual Result:60% Uptime Exact text of any error message(s) that appeared:"Unable to open file" PHP API error messageAny additional configuration information/troubleshooting that is relevant to the issue:1.  Apache 2.2.14, php 5.3Description: FileMaker PHP API crashes the web publishing engine. The crash results in loss of functionality on our Lasso based site as well. The crash isn't consistent and happens randomly. My guess is the FMXML functionality breaks which results in loss of functionality on both our PHP based site and Lasso site. The crash fixes itself automatically after 30 seconds - 1 minute. Functionality is also restored after one minute. Sometimes the same exact query will work in one instance and break in another instance. The crash is system wide on the WPE side. But functionality in the FMAPP is still available. FM Server doesn't report WPE crashing and it still shows green. FM Server : version 9PHP : API Thanks,Sravan