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Filemaker Printing Error

Question asked by itpatti on Feb 9, 2009
Latest reply on Feb 9, 2009 by Lorenzo


Filemaker Printing Error

Description of the issue

Since upgrading to FileMaker 9.0 from 8.0, I am not able to print to one of the printers in our office.  Apparently, other users in our office are having the same problem, and it is critical they print to this printer since it is our only color laser. When I try to send a print job, I get the error "Sorry, FileMaker is unable to continue printing.  (Error)".  I'm not sure how to fix this one - I can print to this printer from all other applications.  It worked using FM8.0, but not 9.0 (I have recently upgraded to FM9.0 Advanced, and it will not work using this either.). I am running a Windows XP machine, 3 gb RAM. If anyone could help me, I would appreciate it!  I am the IT person here, and could not find any information on your forums. Thanks in advance!Patti