AnsweredAssumed Answered

FileMaker prints only blank pages.

Question asked by wwallen on Jul 17, 2010
Latest reply on Dec 10, 2010 by JaneBartlett

Summary

FileMaker prints only blank pages.

Product

FileMaker Pro

Version

10.0.v3

Operating system version

Mac OS X  10.6.4

Description of the issue

MacBook Pro (identical problem on both three year old machine that used to print correctly and currently has 10.0.v3 update, and a brand new machine with newly installed Filemaker, 10.0.v1)
Mac OS X 10.6.4
Filemaker Pro 10

> After a two month trip without a printer and installing the latest Mac operating system, my Filemaker program stopped printing records.
> In Filemaker, when a record is displayed: the record is show correctly; is show correctly in “preview” mode; when “print” is selected the screen still is correct - but when “preview” in the print window is selected a blank screen appears using the preview application; if printing is continued from any location - a blank page is printed.
> The Preview application works normally in all other applications.
> The HP Laserjet 1022 prints correctly from all other applications.

> I have searched the Forum and Help and followed (as best I can) suggestions on other printing problems.

Steps to reproduce the problem

Any and all printing from FileMaker results in a blank page.
To the best of my knowledge, I have searched all possible settings that might help.

Workaround

Make a copy of the screen - an unsatisfactory path.

Outcomes