1 Reply Latest reply on Feb 13, 2014 9:12 AM by TSGal

    FileMaker Pro

    JulieTurney

      Product

      FileMaker Pro

      Version

      11

      Operating system version

      Windows 7

      Description of the issue

      When I try to send an email from FileMaker through Outlook, it is not pulling the name of the record, but instead pulls <>.  How can I check to resolve this issue?

      Steps to reproduce the problem

      Checked script

      Expected result

      For it to pull the first name

      Actual result

      Not pulling name

      Exact text of any error message(s) that appear

      <>

        • 1. Re: FileMaker Pro
          TSGal

               Julie Turney:

               Thank you for your post.

               If you try to use a merge field, it will be interpreted as a literal string.  Instead, use the field name itself.  That is, click on Specify, and select the First Name field itself.  You calculation should be something like:

               "Dear " & First Name & ","

               Let me know if you need additional clarification.

               TSGal
               FileMaker, Inc.