AnsweredAssumed Answered

FileMaker Pro

Question asked by B.Gerkes on Jan 7, 2015
Latest reply on Feb 4, 2015 by gregl

Product

FileMaker Pro

Version

13,0,v4

Operating system version

OS X 10.10.1

Description of the issue

font embedding error report when using script step "save records as PDF"

Steps to reproduce the problem

Our company upgraded from Filemaker Pro 12 to Filemaker Pro 13 this month and we have a sudden (and for us big) problem when creating PDF from within Filemaker Pro 13. In FMP12 this worked, but in FMP13 it doesn't. When using a script that uses the script step "save records as PDF" an error message pops up, freely translated from Dutch in English:

"A font in this document can not be embedded without permission from the juridical owner etc. etc"

The font is "bmo5.ttf" and we bought a license for that font.

When printing the record from the print menu (Command P) and then use "save as PDF" it goes fine, but when using the script with the above mentioned script step it doesn't work in FMP13.

Please help!

thanks in advance, Boele

Filemaker 13.0.v4 / OS10.10.1

Expected result

using scriptstep "save records as PDF" should produce PDF without error message.

Actual result

error message: see attached png file

Exact text of any error message(s) that appear

see attached png file (Dutch)

Workaround

using command-P and then "save as PDF"

Schermafbeelding_2015-01-07_om_16.53.00.png

Outcomes