Lead sheet screen, in the "add call" field, all the original dates are replaced with some random date and year (on all contact ID's). How do I recover the original dates?
Lead sheet screen in what file?
How is it designed?
How is the layout designed?
Sorry, I'm very new at using this program. I was informed that at the end of the day they transfer all "call backs" that were dated for 8/12/13 moved to 8/13/13 and somehow it interfered with the original dates to each message. Now we don't have the actuall date that pertains to each message. attached is a screen shot of the result in that date roll over.
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You'll need to figure out how the database was designed. A few screenshots of some layouts just doesn't tell me or anyone else enough about how the database tables underlying these layouts were setup nor what exact process was used to "transfer all "call backs" ".
You'll either need to invest some time in learning how to develop fileMaker databases or find someone that already knows how to do this.
In the meantime, you might check and see if they have any back up copies of their file where this has not taken place.
Retrieving data ...