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FileMaker Pro 10 Advanced Quits for What Appears to be Memory Problems

Question asked by paulprrn on Apr 21, 2010
Latest reply on Apr 22, 2010 by (O_O)

Summary

FileMaker Pro 10 Advanced Quits for What Appears to be Memory Problems

Description of the issue

I am running FileMaker Pro 10 Advanced on a Mac Mini with 1GB under MacOS X 10.5.8.  FileMaker quits every couple of days for what looks like memory allocation problems.  I have included excerpts from the console log showing what was happening prior to FileMaker quitting.  Please Advise. Thank you. The Console Log: 4/6/10 9:49:04 AM [0x0-0x13013].com.filemaker.client.advanced[131] Tue Apr  6 09:49:04 FryQoutesServerP.local FileMaker Pro[131] : ATSFontActivateFromMemory failed: error 268455948. 4/6/10 9:49:04 AM [0x0-0x13013].com.filemaker.client.advanced[131] Apr 6, 2010 9:49:04 AM com.prosc.textractor.Textractor _extractText 4/6/10 9:49:04 AM [0x0-0x13013].com.filemaker.client.advanced[131] INFO: Extracting text from file named 20100406094309p7.pdf / mimetype null with flags '[]' 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] FileMaker Pro(131,0xa0603720) malloc: *** mmap(size=11280384) failed (error code=12) 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** error: can't allocate region 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** set a breakpoint in malloc_error_break to debug 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] Tue Apr  6 09:49:05 FryQoutesServerP.local FileMaker Pro[131] : ATSFontActivateFromMemory failed: error 268455948.  ...........   A LOT OF THESE MESSAGES WERE LOGGED HERE .......... 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] Tue Apr  6 09:49:05 FryQoutesServerP.local FileMaker Pro[131] : ATSFontActivateFromMemory failed: error 268455948. 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] FileMaker Pro(131,0xa0603720) malloc: *** mmap(size=995328) failed (error code=12) 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** error: can't allocate region 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** set a breakpoint in malloc_error_break to debug 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] Apr 6, 2010 9:49:05 AM com.prosc.textractor.Textractor _extractText 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] INFO: Extracting text from file named 20100406094309p8.pdf / mimetype null with flags '[]' 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] FileMaker Pro(131,0x11b89e00) malloc: *** mmap(size=1048576) failed (error code=12) 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** error: can't allocate region 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] *** set a breakpoint in malloc_error_break to debug 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] Exception in thread " 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] AWT-EventQueue-0" java.lang.OutOfMemoryError: requested 1048576 bytes for jchar in /SourceCache/HotSpot15/HotSpot15-147/src/share/vm/prims/jni.cpp. Out of swap space? 4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 0, error = 268435459  4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 1, error = 268435459  4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 0, error = 268435459  4/6/10 9:49:05 AM [0x0-0x13013].com.filemaker.client.advanced[131] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 1, error = 268435459  4/6/10 9:49:11 AM com.apple.launchd[97] ([0x0-0x13013].com.filemaker.client.advanced[131]) Stray process with PGID equal to this dead job: PID 139 PPID 1 FM Web Publishin 4/6/10 9:49:11 AM com.apple.launchd[97] ([0x0-0x13013].com.filemaker.client.advanced[131]) Stray process with PGID equal to this dead job: PID 137 PPID 1 fmiwppf 4/6/10 9:49:11 AM com.apple.launchd[97] ([0x0-0x13013].com.filemaker.client.advanced[131]) Exited with exit code: 1 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) Finished reading metadata; (360Works Email) (3MLR1YnYnnn) (Send and receive email messages from FileMaker client or web publishing engine) (1.942) 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010)  *** INIT for 360Works Email_FMAdvanced at Tue Apr  6 10:18:53 2010, headless mode 0 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) No existing JVM found; creating one. 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) Running in GUI mode; starting JVM on separate thread 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) 0: -Xbootclasspath/a:/System/Library/Frameworks/JavaVM.framework/Versions/CurrentJDK/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/deploy.jar:/System/Library/Frameworks/JavaVM.framework/Versions/CurrentJDK/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/plugin.jar:/Library/Java/Home/lib/deploy.jar:/Library/Java/Home/lib/plugin.jar:/Library/Java/Home/lib/jaws.jar 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) 1: -Djava.ext.dirs=/System/Library/Java/Extensions:/Library/Java/Home/lib/ext:/Library/Java/Extensions 4/6/10 10:18:53 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:53 2010) 2: -Dcom.apple.eawt.CocoaComponent.CompatibilityMode=false 4/6/10 10:18:54 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:54 2010) JVM started successfully - jvm references is 135175808 4/6/10 10:18:54 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:54 2010) fmkitUrl: file:///Applications/FileMaker%20Pro%2010%20Advanced/Extensions/360Works_Email.fmplugin/Contents/Resources/Java/plugin.jar 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge  4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: 360Works custom SecurityManager has been installed 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge$6 run 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Initialized AWT successfully  from Thread[Thread-4,5,main] 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge fmxInit 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Creating shared PluginBridge instance / plugin bridge version 1.6 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] bundlePath: /Applications/FileMaker Pro 10 Advanced/Extensions/360Works_Email.fmplugin/Contents/Resources 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] jvm version: 1.5.0_22-147 from /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Home 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Operating system info: Mac OS X 10.5.8 running on i386 architecture 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.emailplugin.EmailerPlugin init 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Called init in EmailerPlugin; creating a new model. Email Plugin version is 1.942 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:55 2010) Finished reading metadata; (360Works Textractor) (Txtr1YnYnnn) (Extracts plain text from many document formats) (1.651) 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:55 2010)  *** INIT for 360Works Textractor_FMAdvanced at Tue Apr  6 10:18:55 2010, headless mode 0 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:18:55 2010) fmkitUrl: file:///Applications/FileMaker%20Pro%2010%20Advanced/Extensions/360Works_Textractor.fmplugin/Contents/Resources/Java/plugin.jar 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge$1 checkPermission 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: You cannot change the security manager once it is installed by the 360Works plugin library 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge$6 run 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Initialized AWT successfully  from Thread[Thread-5,5,main] 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:18:55 AM com.prosc.fmkit.PluginBridge fmxInit 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Creating shared PluginBridge instance / plugin bridge version 1.6 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] bundlePath: /Applications/FileMaker Pro 10 Advanced/Extensions/360Works_Textractor.fmplugin/Contents/Resources 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] jvm version: 1.5.0_22-147 from /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Home 4/6/10 10:18:55 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Operating system info: Mac OS X 10.5.8 running on i386 architecture 4/6/10 10:18:56 AM [0x0-0x13013].com.filemaker.client.advanced connect() failed in child: Connection refused 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 0, error = 268435459  4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 1, error = 268435459  4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 0, error = 268435459  4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] /SourceCache/QuickTime/QuickTime-1327.73/MidVale/AVA_VP3_QT/Component/AVA_HDUtilitiesHW.c: IOAccelFindAccelerator failed for display number 1, error = 268435459  4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:30:26 2010) *** SHUTDOWN 360Works Email_FMAdvanced *** 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:30:26 AM com.prosc.fmkit.PluginBridge fmxShutdown 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Shutting down - Active threads: [Thread[AWT-AppKit,5,main], Thread[Timer-0,5,main], Thread[AWT-Shutdown,5,main]] 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:30:26 2010) Shutdown complete 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:30:26 2010) *** SHUTDOWN 360Works Textractor_FMAdvanced *** 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] Apr 6, 2010 10:30:26 AM com.prosc.fmkit.PluginBridge fmxShutdown 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] INFO: Shutting down - Active threads: [Thread[AWT-AppKit,5,main], Thread[Timer-0,5,main], Thread[AWT-Shutdown,5,main]] 4/6/10 10:30:26 AM [0x0-0x13fd3fc].com.filemaker.client.advanced[21578] (C++ Tue Apr  6 10:30:26 2010) Shutdown complete 

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