1 Reply Latest reply on Jul 13, 2010 12:24 PM by TSGal

    FileMaker Pro 10 freezing

    AndyGagliardi

      Summary

      FileMaker Pro 10 freezing

      Product

      FileMaker Pro

      Version

      10

      Operating system version

      Vista Home Premium

      Description of the issue

      Filemaker Pro 10 is freezing when trying to open remote and/or local files.  It finds the files that I want to open, but when I try to open the program freezes and the only way to get out is log off my Vista session.

      Steps to reproduce the problem

      Tried singling out if issue was with remote or local files, same problem on both.

      Exact text of any error message(s) that appear

      None

      Configuration information

      Users connect to external file server for remote files

        • 1. Re: FileMaker Pro 10 freezing
          TSGal

          Andy Gagliardi:

          Thank you for your post.

          Since this is happening with local files, let's first launch FileMaker Pro and see if you can create a new database file.  If so, then try opening one of the local files.  If this still fails, then find another machine running FileMaker Pro and see if you can open the file.

          Try uninstalling and reinstalling FileMaker Pro 10.  Does this work?

          Any other information you can provide about your system may be helpful.

          TSGal
          FileMaker, Inc.