AnsweredAssumed Answered

FileMaker Pro 11 randomly crashing

Question asked by stevecarter on Aug 23, 2011
Latest reply on Oct 4, 2011 by philmodjunk

Summary

FileMaker Pro 11 randomly crashing

Product

FileMaker Pro

Version

11.03

Operating system version

Windows XP Pro SP3 and Windows 7 Pro SP1

Description of the issue

On about half of the 22 clients we get the error "FileMaker Pro has experienced a problem and needs to close"  and it's failing in either ntdll.dll or msvcr90.dll.  It happens usually when FileMaker is in the process of opening a database or just after.

I tried reporting it to filemaker call center support but received nothing useful.

Steps to reproduce the problem

Launch filemaker.  Randomly it will crash.

Expected result

I expect it to run without crashing.

Actual result

randomly crashes on half of the computers we have.

Outcomes