Filemaker Pro 11 Send Mail Script Error
Operating system version
OS X 10.6.8
Description of the issue
I have a database that I use to send Emails from that has worked fine for years through various versions, but now it suddenly gives me an error message when I try to launch an email using Mac Mail. The message I get is: "Some of the files that are needed are either damaged or have not been installed. Please run the installer to correct this problem."
Filemaker's Answer ID: 7166 says:
When experiencing this issue, it has primarily been related to a damaged or corrupted FlexNet activation service file. To correct this issue, close out of FileMaker Pro 9/FileMaker Pro 9 Advanced and remove the following path depending on which platform you are using:
Windows: C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher
Mac OS: HD:Library:Application Support:FLEXnet Publisher:Service:11.03.005:FNPLicensingService
However, THERE IS NO SUCH FOLDER OR FILE ANYWHERE ON MY COMPUTER!!!
Steps to reproduce the problem
I have tried re-installing Filemaker twice, the operating system once, then re-tried installing Filemaker again, and I keep getting the same message. I have others in my office running the same operating system and FM Pro version that it is NOT happening to.
Expected Mail to launch with record information in proper fields.
Same error message keeps coming up!
Exact text of any error message(s) that appear
"Some of the files that are needed are either damaged or have not been installed. Please run the installer to correct this problem."
This DOES NOT HAPPEN on anyone else's machine, even those with the same version of Filemaker and operating system.
I am the ONLY person with SMTPit installed on my computer.
I don't have a problem sending using SMTPit. Only when using the Send Mail script using the Mail client.