AnsweredAssumed Answered

Filemaker Pro 11.02 General Protection error on database login

Question asked by GaryWilson on Apr 28, 2011
Latest reply on Apr 28, 2011 by philmodjunk

Summary

Filemaker Pro 11.02 General Protection error on database login

Product

FileMaker Pro

Version

11.02

Operating system version

Windows XP SP3

Description of the issue

After installing Filemaker Pro version 11

When entering username and password details for Filemaker Pro 11.02, the general protection error message appears prompting to send an error report.

This problem occurs at random, can take upto 9 attempts before successful login to database

This problem does not occur with version 8 all other conditions being the same.

Steps to reproduce the problem

Login to database with user credentials

Expected result

Successful Login to database on server

Actual result

Genereal protection error message on login

Exact text of any error message(s) that appear

General Protection fault send error report

Configuration information

Appname Filemakerpro.exe Appver 11.0.2.220 Modname ntdll.dll
ModVer: 5.1.2600.6055 0004487f

Workaround

No work around found, after retrying will eventually login to database. However can take up to 9 attempts before successful login.

Filemakererror.JPG

Outcomes