1 Reply Latest reply on Aug 20, 2012 10:15 AM by disabled_ntaylor

    Filemaker Pro 12 will not open.



      Filemaker Pro 12 will not open.


      FileMaker Pro



      Operating system version

      OS X 10.7.4

      Description of the issue

      I get a spinning ball when I try to open the program.  I let spinning ball run for 30 minutes then forced quit.  It was working fin the last time I used it.  apron 4 - 6 weeks ago.

      Steps to reproduce the problem

      Open the filemaker program from the dock

      Expected result

      Select last opened program and it opens.

      Actual result

      A spinning ball. Had to force quit.

      Exact text of any error message(s) that appear



      No access to the open file command.  What about uninstalling the program and reinstalling it?

        • 1. Re: Filemaker Pro 12 will not open.

          John Schwind: 

          Thank you for your post.

          In the last 4-6 weeks were any other programs or fonts installed?

          Does the FileMaker splash screen load or hang at a particular message?

          Try pulling out all the plug-ins. Plug-ins are located in the extensions folder inside the FileMaker Pro 12 application folder. Drag any file ending with “.fmplugin” to the desktop, quit and re-launch.

          If the issue persists, then try testing in a new administrator user to determine a system-wide or user specific issue.

          Let me know if these steps resolve the issue or we can discuss next steps.

          FileMaker, Inc.