AnsweredAssumed Answered

FileMaker Pro 12.x Freezes on splash screen under Windows 7 64-bit OS.

Question asked by mmarumoto on Dec 20, 2013
Latest reply on Dec 21, 2013 by philmodjunk

Summary

FileMaker Pro 12.x Freezes on splash screen under Windows 7 64-bit OS.

Product

FileMaker Pro

Version

12.0.4.403

Operating system version

Windows 7 64-bit

Description of the issue

Application stops at splash screen after launch.

Steps to reproduce the problem

Launch FileMaker Pro 12.x and it will stop at splash screen.

Expected result

Normal operation.

Actual result

Stops at splash screen.

Exact text of any error message(s) that appear

No error.

Configuration information

Windows 7 64-bit
FileMaker Pro 12.0.4.403

Workaround

None

Outcomes