AnsweredAssumed Answered

Filemaker pro 13 32 bit error when printing on Windows 7 64bit

Question asked by dmorgan on Dec 3, 2014
Latest reply on Dec 10, 2014 by dmorgan

Summary

Filemaker pro 13 32 bit error when printing on Windows 7 64bit

Product

FileMaker Pro

Version

13.0 v3

Operating system version

Windows 7 64bit

Description of the issue

When trying to print in filemaker on windows 7 64 bit there is a random error. I've tried win 7 32 bit and it works fine any other program works fine and the same db file prints on mac or win 7 32 bit and win 8.

Steps to reproduce the problem

Print from either a script or the print dialog it happens with our normal db or a test file.

Expected result

Printing works

Actual result

error and no print.

Exact text of any error message(s) that appear

Title: Print driver host for 32bit applications

Text: Print driver host for 32bit applications has stopped working

a problem caused the program to stop working correctly. Please close the program.

Button: Close the program

Configuration information

Have tried to run in compatibility modes xp sp3, vista and a few others.

Workaround

print from different pc's or save as pdf and print from acrobat neither are full function work arounds.

error.jpg

Outcomes