AnsweredAssumed Answered

Filemaker Pro 14 will not open in newly upgraded Windows 8.1

Question asked by RosemarieRadford on Aug 19, 2015

Summary

Filemaker Pro 14 will not open in newly upgraded Windows 8.1

Product

FileMaker Pro

Version

14

Operating system version

Windows 8.1

Description of the issue

Hi there,

My computer recently upgraded to Windows 8.1. Immediately after the upgrade, I tried to open Filemaker 14 and I was given the following error message:

"FileMaker Pro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I uninstalled Filemaker 14 and Bonjour, and reinstalled Filemaker 14, allowing Bonjour to reinstall as well. The message remains. Am I missing a step?

Filemaker 14 was working fine on Windows 8 before the update.

Update to this: Installing the next Windows 8.1 update fixed the problem.

Steps to reproduce the problem

Open Filemaker

Expected result

Filemaker runs.

Actual result

Filemaker crashes.

Exact text of any error message(s) that appear

"FileMaker Pro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Outcomes