0 Replies Latest reply on Aug 19, 2015 10:41 AM by RosemarieRadford

    Filemaker Pro 14 will not open in newly upgraded Windows 8.1

    RosemarieRadford

      Summary

      Filemaker Pro 14 will not open in newly upgraded Windows 8.1

      Product

      FileMaker Pro

      Version

      14

      Operating system version

      Windows 8.1

      Description of the issue

      Hi there,

      My computer recently upgraded to Windows 8.1. Immediately after the upgrade, I tried to open Filemaker 14 and I was given the following error message:

      "FileMaker Pro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

      I uninstalled Filemaker 14 and Bonjour, and reinstalled Filemaker 14, allowing Bonjour to reinstall as well. The message remains. Am I missing a step?

      Filemaker 14 was working fine on Windows 8 before the update.

      Update to this: Installing the next Windows 8.1 update fixed the problem.

      Steps to reproduce the problem

      Open Filemaker

      Expected result

      Filemaker runs.

      Actual result

      Filemaker crashes.

      Exact text of any error message(s) that appear

      "FileMaker Pro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."