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Filemaker Pro 7 crashing

Question asked by kcassady on Nov 14, 2008
Latest reply on Jun 18, 2009 by philmodjunk

Summary

Filemaker Pro 7 crashing

Description of the issue

I have 4 workstations running Filemaker Pro 7v3a connected to a server running Filemaker Server 7v3.  The workstations are all running Windows XP Pro and the server is Windows 2003.  On 3 of the 4 workstations Filemaker Pro has started crashing unexpectedly where it just shuts down and users get kicked to the desktop.  Based on feedback from the users, it is happening at random.  I am seeing the following in the Event Viewer. Event Type: ErrorEvent Source: Application ErrorEvent Category: NoneEvent ID: 1000Date:  11/13/2008Time:  5:26:20 PMUser:  N/AComputer: WSXP09Description:Faulting application filemaker pro.exe, version 7.0.3.321, faulting module hbam.dll, version 7.0.3.236, fault address 0x00028a87.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 41 70 70 6c 69 63 61 74   Applicat0008: 69 6f 6e 20 46 61 69 6c   ion Fail0010: 75 72 65 20 20 66 69 6c   ure  fil0018: 65 6d 61 6b 65 72 20 70   emaker p0020: 72 6f 2e 65 78 65 20 37   ro.exe 70028: 2e 30 2e 33 2e 33 32 31   .0.3.3210030: 20 69 6e 20 68 62 61 6d    in hbam0038: 2e 64 6c 6c 20 37 2e 30   .dll 7.00040: 2e 33 2e 32 33 36 20 61   .3.236 a0048: 74 20 6f 66 66 73 65 74   t offset0050: 20 30 30 30 32 38 61 38    00028a80058: 37 0d 0a                  7..     I get a variation of this with other "faulting modules", ntdll.dll, fmlayout.dll, dbengine.dll, support.dll, I think I've seen some others but this is as far back as the Event Viewer for this particular machine goes. At one point all of these workstations were stable, 3 out of 4 of them now exhibit this problem.  I've gone as far as to flatten and rebuild one of the workstations, installing only MS Office, NOD32, and Filemaker, and the error reappeared.  I can not figure out what is unique to the one workstation that Filemaker does not crash on. If anybody has some thoughts please share. 

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