AnsweredAssumed Answered

Filemaker Pro closes right after it opens

Question asked by RobertClovis on May 13, 2014
Latest reply on May 14, 2014 by RobertClovis

Summary

Filemaker Pro closes right after it opens

Product

FileMaker Pro

Version

13

Operating system version

Windows 7

Description of the issue

For some reason FileMaker Pro decided to stop working in the middle of the day.  I'm not sure if it's something I did building a start up script in the File menu>File Options area or if it was something else.

I created a script that was intended to search for a particular record as soon as the file was opened.  After creating and saving this script I closed the file.  The application also closed for some reason.

Now when I go to relaunch FileMaker Pro, it will load up to the initial start-up screen (where you can select which file to open) then immediately closes.  There are no error messages, it simply closes. (See Image1: http://tinypic.com/r/313j7rt/8 )

I have tried a complete uninstall, including wiping the registry, and then re-installing.  The issue remains.

After the initial (re)installation and the first launch of the file, I will be taken to the start screen where it will ask if I wish to download the update.  Choosing "No" immediately closes the application.  Again, with no errors reported. (See Image2: http://tinypic.com/r/14y1xf8/8 )

Windows has not updated today, I have not installed any new applications and a virus scan comes up clean.  There are no other versions of FileMaker installed.

I am at a completely loss.  Is there any way to open up a "safe" version of FMP in order to get in and disable the script (if that is what is causing the issue)?

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