1 Reply Latest reply on May 14, 2014 9:50 AM by RobertClovis

    Filemaker Pro closes right after it opens

    RobertClovis

      Summary

      Filemaker Pro closes right after it opens

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      Windows 7

      Description of the issue

      For some reason FileMaker Pro decided to stop working in the middle of the day.  I'm not sure if it's something I did building a start up script in the File menu>File Options area or if it was something else.

      I created a script that was intended to search for a particular record as soon as the file was opened.  After creating and saving this script I closed the file.  The application also closed for some reason.

      Now when I go to relaunch FileMaker Pro, it will load up to the initial start-up screen (where you can select which file to open) then immediately closes.  There are no error messages, it simply closes. (See Image1: http://tinypic.com/r/313j7rt/8 )

      I have tried a complete uninstall, including wiping the registry, and then re-installing.  The issue remains.

      After the initial (re)installation and the first launch of the file, I will be taken to the start screen where it will ask if I wish to download the update.  Choosing "No" immediately closes the application.  Again, with no errors reported. (See Image2: http://tinypic.com/r/14y1xf8/8 )

      Windows has not updated today, I have not installed any new applications and a virus scan comes up clean.  There are no other versions of FileMaker installed.

      I am at a completely loss.  Is there any way to open up a "safe" version of FMP in order to get in and disable the script (if that is what is causing the issue)?