AnsweredAssumed Answered

Filemaker Pro crash on 2008 TS (only 1 user affected)

Question asked by GerhardRadstake on Mar 26, 2012
Latest reply on Mar 31, 2012 by GerhardRadstake

Summary

Filemaker Pro crash on 2008 TS (only 1 user affected)

Product

FileMaker Pro

Version

10.0.3.303

Operating system version

Windows 2008 Terminal Server

Description of the issue

Filemaker Pro crashes but only 1 user has this issue.
In total the TS is used by 5 to 8 people.
The server worked fine untill march 21st, 2012. According to the eventlogs this is the 1st date the error is reported.

Steps to reproduce the problem

The process crashes at random. The user says he is working in different modules of the application buitl on top of filemaker.
I have checked to see if any windows updates were activated on the 21st but that is not the case

Expected result

new form to confirm input or view data

Actual result

error on screen "Filemaker no longer responding"

Exact text of any error message(s) that appear

Faulting application FileMaker Pro.exe, version 10.0.3.303, time stamp 0x4a3ad6bc, faulting module FileMaker Pro.exe, version 10.0.3.303, time stamp 0x4a3ad6bc, exception code 0xc0000005, fault offset 0x000cdfe6, process id 0x25a0, application start time 0x01cd074c9a614060.

Workaround

none

Outcomes