AnsweredAssumed Answered

FileMaker Pro ignores default printer

Question asked by Fred(CH) on Oct 4, 2012
Latest reply on Sep 16, 2015 by bertrand

Summary

FileMaker Pro ignores default printer

Product

FileMaker Pro

Version

Tested on 11 and 12

Operating system version

Tested Mac OS X 10.7 and Windows 7

Description of the issue

With FileMaker Pro, the Print command always set the last printer you selected as the new printer by default. By this way, it totally ignores the system setting on both Windows and Mac platform. It is specially problematic when the print command is scripted and when the without dialog box is checked because there is no action script step to restore the default printer. That means, if you want to assign a specific printer for a specific button (for exemple to print dymo labels), when this button is used, all of following print script executed will use the dymo printer !

Steps to reproduce the problem

- Set a default printer on your system preferences
- Open FileMaker Pro and print a record with another Printer
- Quit FileMaker Pro (for ensure the test)
- Restart FileMaker Pro and use the Print command

Expected result

The system default printer must be proposed

Actual result

The last printer used by FileMaker Pro is proposed

Configuration information

All configurations tested present the same problem. All version of FileMaker too.

Workaround

No workaround found.

Outcomes