1 Reply Latest reply on Oct 16, 2012 11:52 AM by philmodjunk

    Filemaker Pro looses ability to interact with menus and run scripts

    jgill@occu-med.com

      Summary

      Filemaker Pro looses ability to interact with menus and run scripts

      Product

      FileMaker Pro

      Version

      v2

      Operating system version

      Mac OS 10.6.8

      Description of the issue

      Filemaker Pro looses its ability to interact with any menu driven functionality or keyboard shortcuts.  Will not run scripts, run menu commands.  File -> Quit Filemaker Pro is grayed out, requires a Force Quit and restart.

      Steps to reproduce the problem

      Cannot reliably reproduce, although any time this occurs I look in the console and see the following:

      10/16/12 10:15:16 AM     FileMaker Pro[44022]     *** Assertion failure in -[FMXApplicationMenu itemAtIndex:], /SourceCache/AppKit/AppKit-1038.36/Menus.subproj/NSMenu.m:779
      10/16/12 10:15:16 AM     FileMaker Pro[44022]     Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])

      Expected result

      Filemaker works

      Actual result

      Filemaker doesn't work

      Exact text of any error message(s) that appear

      10/16/12 10:15:16 AM     FileMaker Pro[44022]     *** Assertion failure in -[FMXApplicationMenu itemAtIndex:], /SourceCache/AppKit/AppKit-1038.36/Menus.subproj/NSMenu.m:779
      10/16/12 10:15:16 AM     FileMaker Pro[44022]     Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])

      Configuration information

      I have checked my end user boxes for the above console error and cannot find anything when this occurs.  Happens more frequently for some users, although all users are using same version of FMP and Mac OS.

      Workaround

      Force Quit and restart