AnsweredAssumed Answered

Filemaker randomly crashing

Question asked by ShawnBeairsto on Jan 4, 2011
Latest reply on Feb 16, 2012 by TSGal

Summary

Filemaker randomly crashing

Product

FileMaker Pro

Version

11.0.2.0 (advanced)

Operating system version

Windows XP SP2

Description of the issue

Quite often we are receiving the following error on our FileMaker robots:

Application popup: FileMaker Pro Advanced: FileMaker Pro Advanced.exe - Application Error : The exception unknown software exception (0xc0000417) occurred in the application at location 0x7858c955.

This is noted on the filemaker error screen and in the event viewer.

Steps to reproduce the problem

Occurs at random

Exact text of any error message(s) that appear

Application popup: FileMaker Pro Advanced: FileMaker Pro Advanced.exe - Application Error : The exception unknown software exception (0xc0000417) occurred in the application at location 0x7858c955.

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Outcomes