AnsweredAssumed Answered

FileMaker Randomly not saving layouts or layout changes

Question asked by MichaelWallace(RCC) on Oct 13, 2014
Latest reply on Apr 6, 2017 by Bart57266

Summary

FileMaker Randomly not saving layouts or layout changes

Product

FileMaker Server

Version

FileMaker Pro Advanced 13.0v3 & FileMaker Server 13.0v2

Operating system version

Windows 7 (Pro)  OS X 10.9.4 (Server)

Description of the issue

Large or small amounts of layout work will randomly be lost.  I have even been in the middle of working on a layout having saved it multiple times by going into browse mode and all of a sudden the layout is just gone.  Recover shows no errors.  I also recently saved changes to an old layout where I added one field but that field was not showing up to PHP.  I decided to close FMP because I could see the field on the layout but PHP could not see it.  When I re-opened the file the field was no longer on the layout.

Steps to reproduce the problem

Do regular development adding new layouts and modifying existing.

Expected result

When FileMaker says that the layout is saved that it is saved to the server which then keeps the layout data.

Actual result

Layout objects and even whole layouts that were recently modified or created are disappearing(new) or losing the changes(existing)

Exact text of any error message(s) that appear

No error is shown.  Data is just lost.

Configuration information

N/A

Workaround

Recreate the work after it disappears because the error is only random. (I have lost a total of 2-3 hours of work due to this bug)

Outcomes