4 Replies Latest reply on Dec 6, 2010 2:44 PM by TSGal

    FileMaker Server 11 Advanced don't respond to ODBC and JDBC connections

    RajendraYadav

      Summary

      FileMaker Server 11 Advanced don't respond to ODBC and JDBC connections

      Product

      FileMaker Server

      Version

      11.0.1.95

      Operating system version

      Windows Server 2003 Standard Edition SP2

      Description of the issue

      We are using FileMaker Server 11 Advanced (version 11.0.1.95). FileMaker Pro clients 8.5, 10, 10 Advanced and 11 works fine and have no issue working with this new server version. But connections for ODBC and JDBC users goes into "not responding" state and everything looks stuck for them. This happens after every five to six hours. To resolve the issue normally we restart the FMP server and the issue replicates again after few hours.

      Steps to reproduce the problem

      I am not sure why the issue occurs but it seems we run data backup using FMP Schedules twice a day. Once the schedule completes, it seems FileMaker Server Admin Console don't refresh anything. Server becomes unresponsive to ODBC/JDBC users. Though I try to disconnect all users, it doesn't disconnect all users. Nothing is logged about ODBC/JDBC connection issues. Please help.

      Expected result

      Along with FileMaker Pro clients, ODBC and JDBC clients should also work without any issue.

      Actual result

      After few hours, ODBC and JDBC connections goes into "not responding" state.

      Exact text of any error message(s) that appear

      FileMaker Server 11 Advanced don't respond to ODBC and JDBC connections.

      Workaround

      Restart the server but issue again replicates