2 Replies Latest reply on May 27, 2011 4:15 AM by JulianvanWickeren

    filemaker server 11 performance much worse than server 8

    JulianvanWickeren

      Summary

      filemaker server 11 performance much worse than server 8

      Product

      FileMaker Server

      Version

      11.03

      Operating system version

      windows 2003 standard

      Description of the issue

      After moving from server 8.04 to 11.03 now we experience much worse performance, sometime all clients seem to hang for some or more seconds. Elapsed time/call en Wait time/call are very high at that time, while cpu is under 20%. Can't see what it is in 8.04 because statics are much more basic there.
      We first had the issue under 11.02, but now hoped that the 11.03 fix for globals in a query (we use this a lot) would fix this, but it did not.
      In 8.04 all seems to work fine and smoothly, no abnormal delays seen on client machines.

      Steps to reproduce the problem

      Move all FP7 files from 8.04 server to 11.03 server machine, both running 2003 server, same hardware.

      Expected result

      We expected higher or at least the same performance on filemaker server 11.03 compared to 8.04

      Actual result

      much worse performance, very high Elapsed time/call en Wait time/call, long delayes on clients.

        • 1. Re: filemaker server 11 performance much worse than server 8

          Julian van Wickeren:

          Thanks for posting.

          Is this a multiple file solution? If it is, how are your file references set up (under File -> Manage -> External Data Sources)? Do they use the fmnet: or file: syntax?

          Also, what are the hardware specs of this machine?

          TSBear
          FileMaker, Inc. 

          • 2. Re: filemaker server 11 performance much worse than server 8
            JulianvanWickeren

            Yep, it's definitly multi file, about 70 files hosted on the server.

            Fmnet: syntaxis is used in client

            Hardware specs are (virtual) 4x Xeon(R) CPU           E5630  @ 2.53GHz, 4 GB ram, 80 GB HD space, fysical it's a 16x 4x Xeon(R) CPU           E5630, 32 GB  of ram, 1,2 TB SAS storage in RAID5 config. But the server is NOT running out of resources, not virtual nor fysical. It only peaks at around 20% even when Elapsed time/call en Wait time/call are very high. Other machines running on the same host are very responsive at that time too.

            In FMS 8 it's working ok, running on host with same specs and running on same fysical server.