AnsweredAssumed Answered

Filemaker Server 11.2 can't see Java

Question asked by DavidMenlow on Jan 31, 2013
Latest reply on Feb 1, 2013 by FrankMillner

Summary

Filemaker Server 11.2 can't see Java

Product

FileMaker Server

Version

11.2

Operating system version

10.6.8

Description of the issue

Out of nowhere...this new development happened with Filemaker Server.

I clicked the icon in my dock and got this notice:
Unable to launch the application
Name: (filed in)
Publisher: Filemaker, Inc.
From: http://localhost:16000

The 2 choices are:  Details and OK
Clicking Details gave me this header:

Error: The application has request a version of the JRE (version 1.5+) that is not installed

Steps to reproduce the problem

Checked software update and it said everything was current
Restarted the server
Shut down the server and restarted it

Expected result

Seamless startup of Filemaker Server

Actual result

No change

Exact text of any error message(s) that appear

Unable to launch the application
Name: (filed in)
Publisher: Filemaker, Inc.
From: http://localhost:16000

Clicking the details, I then got this:
Error: The application has request a version of the JRE (version 1.5+) that is not installed

Configuration information

The Launch File button shows this:

<?xml version="1.0" encoding="UTF-8"?>

   
        FileMaker, Inc.
        FileMaker Server Admin Console
        FileMaker Server Admin Console
       
       
       
        FMS11-ipoxserve01.ipofinancial.com
       
           
           


       
   
   
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
   

   
       
       
   

   
       
   

   
        keep-alive-interval=60
        log-level=WARNING
        carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider
        url-string=https://localhost:16001/adminconsole.ulc
        launchtype=normal
        server-language=en
        server-timezone=America/New_York
    </application-desc>





The Exception button lists this:
JNLPException[category: System Configuration : Exception: null : LaunchDesc:

 
    FMS11-ipoxserve01.ipofinancial.com
    FileMaker, Inc.
   
    FileMaker Server Admin Console
    FileMaker Server Admin Console
   
   
   
   
     
     
   

 

 
   
 

 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 

 
    keep-alive-interval=60
    log-level=WARNING
    carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider
    url-string=https://localhost:16001/adminconsole.ulc
    launchtype=normal
    server-language=en
    server-timezone=America/New_York
  </application-desc>
]
     at com.sun.javaws.Launcher.prepareLaunchFile(Launcher.java:797)
     at com.sun.javaws.Launcher.prepareAllResources(Launcher.java:597)
     at com.sun.javaws.Launcher.prepareToLaunch(Launcher.java:336)
     at com.sun.javaws.Launcher.prepareToLaunch(Launcher.java:208)
     at com.sun.javaws.Launcher.launch(Launcher.java:125)
     at com.sun.javaws.Main.launchApp(Main.java:451)
     at com.sun.javaws.Main.continueInSecureThread(Main.java:283)
     at com.sun.javaws.Main$1.run(Main.java:116)
     at java.lang.Thread.run(Thread.java:680)

Workaround

Unaware of what that would be

Outcomes