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Filemaker Server 12 Admin Page does not detect Java 7

Question asked by ghoffman on Jun 25, 2012
Latest reply on Jun 25, 2012 by james_quiggins

Summary

Filemaker Server 12 Admin Page does not detect Java 7

Product

FileMaker Server

Version

12

Operating system version

Windows 2008 Server

Description of the issue

After installing Filemaker Server 12 but before running the Admin console, Java was updated to version 7. Thereafter, accessing http://localhost:16000 resulted in a splash page that did not detect that Java was installed and did not allow downloading of the admin_console_webstart.jnlp.

Steps to reproduce the problem

Access http://localhost:16000 from the host of the Filemaker Server

Expected result

Splash page that offers Start Admin Console button

Actual result

Splash page admonishes: The Filemaker Server Administration Console requires Java 6 or later with a link to "Click here to install Java."

Configuration information

Java version 7 is installed.

Workaround

To fix the problem, I accessed my server from a browser on another workstation at port 16000 and was offered to Start Admin Console. I saved the file admin_console_webstart.jnlp and moved it to the server hosting Filemaker Server. Once activated, it creates the shortcut for the desktop that runs the local version of Java and links to http://servername:16000/admin_console_webstart.jnlp

It might also be possible to move a valid shortcut from a Java 6 machine to the affected machine and achieve the same result.

Outcomes