1 Reply Latest reply on Jun 25, 2012 11:38 AM by james_quiggins

    Filemaker Server 12 Admin Page does not detect Java 7

    ghoffman

      Summary

      Filemaker Server 12 Admin Page does not detect Java 7

      Product

      FileMaker Server

      Version

      12

      Operating system version

      Windows 2008 Server

      Description of the issue

      After installing Filemaker Server 12 but before running the Admin console, Java was updated to version 7. Thereafter, accessing http://localhost:16000 resulted in a splash page that did not detect that Java was installed and did not allow downloading of the admin_console_webstart.jnlp.

      Steps to reproduce the problem

      Access http://localhost:16000 from the host of the Filemaker Server

      Expected result

      Splash page that offers Start Admin Console button

      Actual result

      Splash page admonishes: The Filemaker Server Administration Console requires Java 6 or later with a link to "Click here to install Java."

      Configuration information

      Java version 7 is installed.

      Workaround

      To fix the problem, I accessed my server from a browser on another workstation at port 16000 and was offered to Start Admin Console. I saved the file admin_console_webstart.jnlp and moved it to the server hosting Filemaker Server. Once activated, it creates the shortcut for the desktop that runs the local version of Java and links to http://servername:16000/admin_console_webstart.jnlp

      It might also be possible to move a valid shortcut from a Java 6 machine to the affected machine and achieve the same result.

        • 1. Re: Filemaker Server 12 Admin Page does not detect Java 7
          james_quiggins

          Hello Gary Hoffman:

          Thank you for posting.

          I've seen this error before after a new installation of Java. Typically a reboot of the machine will resolve this. 

          FileMaker Server 12v1 was tested and certified for Java 6 update 29. If rebooting does not resolve your issue with Java 7 not being detected. I would first start by removing Java 7 and installing Java 6 update 29.

          TSwildcat,

          FileMaker Inc.