2 Replies Latest reply on Feb 27, 2014 11:12 AM by RobertOstrowicki

    FileMaker Server 13 - Web Server Not Starting



      FileMaker Server 13 - Web Server Not Starting


      FileMaker Server



      Operating system version

      Mac OS X 10.9.1

      Description of the issue

      I have disabled WebDirect but have PHP and XML Web Publishing both enabled. When I start FileMaker Server 13 I get a green tick next to "FileMaker Server 13" at the top and a green tick next to "Web Publishing Engine" but the "Web Server" has a grey circle/no green tick.

      I don't want to use Webdirect on this Mac but do want to use PHP/Custom Web Publishing. How do I start the Web Server is FileMaker Server won't start it for me?

      Stopping/Starting the Web Publshing Engine doesn't appear to start the Web Server. This is a single machine deployment.

      Steps to reproduce the problem

      1. Deploy FileMaker Server 13.0.1
      2. Disable Web Direct but enable PHP
      3. Start the Web Publishing Engine

      Expected result

      Web Server starts and has green tick next to it in the Admin Console

      Actual result

      Web Server doesn't start and has grey circle next to it in the Admin Console

      Exact text of any error message(s) that appear


        • 1. Re: FileMaker Server 13 - Web Server Not Starting


               Thank you for the post.


               I redeployed without WebDirect and my Web Server shows as green. I will test installing without WebDirect next, but in the interim some suggested troubleshooting steps:


               1. Redeploy from the FileMaker Server Admin Console > Server > Edit Deployment…

               2. Restart the computer 

               3. Use terminal to restart the processes


               Below is a screenshot of the terminal commands from page 235 of the FileMaker Sever 13 Help Guide.


               If all of the above fails, then uninstall and reinstall with WebDirect enabled. Does redeploying and disabling WebDirect after installing with WebDirect enabled produce a different result?


               Keep me updated with any progress. 



               FileMaker, Inc.

          • 2. Re: FileMaker Server 13 - Web Server Not Starting

                 I've experienced the same.

                 My scenario:

            1.           Everything works fine.
            3.           sudo launchctl stop com.filemaker.fms (I want to test if web server stop working)
            5.           sudo launchctl start com.filemaker.fms
            7.           Web Server not working (gray on status localhost admin console) - the rest is ok. Remote connection via Filemaker client either. FMP Web Server is replaced by mac osx server ('Welcome to OS X Server' screen)
            9.           Restart Mac - still the same

                 How to solve it:

            1.           Open Mac Server Admin Console
            3.           Then go to Websites
            5.           Switch it OFF
            7.           Restart Mac
            9.           Everything OK