AnsweredAssumed Answered

FileMaker Server 5.5 Crashes with faulting application error event id 1000

Question asked by StephenThornton on Apr 1, 2011
Latest reply on Apr 1, 2011 by philmodjunk

Summary

FileMaker Server 5.5 Crashes with faulting application error event id 1000

Product

FileMaker Server

Version

FileMaker Server 5.5

Operating system version

Windows 2003 server r2 sp2

Description of the issue

At least once or twice per month we are getting an event id 1000 faulting application Filemaker.exe on our Filemaker database server which also disconnects everyone from filemaker with a network comunications error.

I then have to recover certain files especially the larger ones which I later transefre the data into stable clone files that I keep as a backup.

We are running 60 database files on a Windows 2003 r2 sp 2 Dell PE2850 Intel zeon 3gh 4gb ram, raid 5.This has been running fine for over five years.

I understand that people have had this issue in the past and have managed to fix it and was hoping they could let me know the secret.

Steps to reproduce the problem

Unable to reproduce.

Configuration information

Server:
Windows 2003 r2 sp 2 Dell PE2850 Intel zeon 3gh 4gb ram, raid 5.This is a dedicated server for FileMaker, no other applications are running on it. It has been running fine for over five years.

FileMaker Server 5.5 inc updates.
60 database files
40mb cach

Clients
Windows XP sp3 all updated
FileMaker Pro 6 v 4

Workaround

As yet I have no work around, we are able to recover files and get the system back up and running.

The data from the recovered files are then transfered to backup clone files for stability.

For a few weeks the problem will go away only to return a few weeks later?

Outcomes