AnsweredAssumed Answered

Filemaker Server Admin Console needs restarting to maintain accessibility

Question asked by mickthemix on Nov 21, 2014
Latest reply on Nov 21, 2014 by philmodjunk

Summary

Filemaker Server Admin Console needs restarting to maintain accessibility

Product

FileMaker Server

Version

v13.0.2.295

Operating system version

Windows 2008R2

Description of the issue

We have twice had to restart the Filemaker Server due to the fact that whilst it was running apparently OK, it did not allow me to administer items (in terms of turning individual d/bases on and off or downloading d/bases).
I have remote access to the server as I develop our FM solutions and sometimes need to download and work locally.
Restarting the Server has cleared the problem both times. I am trying to find my original Support email to fix a date for the first incident but I think the interval has been 4 - 5 months between the two incidents.

Steps to reproduce the problem

Run Filemaker Server, wait three to six months, then try to close an individual database.

Expected result

Database status changes to 'Closed'

Actual result

No discernable result

Exact text of any error message(s) that appear

None

Configuration information

I am running a Mid2010 MacBook Pro, OS = Mavericks 10.9.5
Using Safari

Workaround

Restart Server

Outcomes