2 Replies Latest reply on Nov 21, 2014 11:33 AM by philmodjunk

    Filemaker Server Admin Console needs restarting to maintain accessibility

    mickthemix

      Summary

      Filemaker Server Admin Console needs restarting to maintain accessibility

      Product

      FileMaker Server

      Version

      v13.0.2.295

      Operating system version

      Windows 2008R2

      Description of the issue

      We have twice had to restart the Filemaker Server due to the fact that whilst it was running apparently OK, it did not allow me to administer items (in terms of turning individual d/bases on and off or downloading d/bases).
      I have remote access to the server as I develop our FM solutions and sometimes need to download and work locally.
      Restarting the Server has cleared the problem both times. I am trying to find my original Support email to fix a date for the first incident but I think the interval has been 4 - 5 months between the two incidents.

      Steps to reproduce the problem

      Run Filemaker Server, wait three to six months, then try to close an individual database.

      Expected result

      Database status changes to 'Closed'

      Actual result

      No discernable result

      Exact text of any error message(s) that appear

      None

      Configuration information

      I am running a Mid2010 MacBook Pro, OS = Mavericks 10.9.5
      Using Safari

      Workaround

      Restart Server