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FileMaker Server Advanced 11 Installer Crashes

Question asked by LucyGilbert on Mar 17, 2014
Latest reply on Mar 21, 2014 by TSGal

Summary

FileMaker Server Advanced 11 Installer Crashes

Product

FileMaker Server

Version

11

Operating system version

Mac OS X 10.6.8

Description of the issue

Installer runs most of the way through, then says that it is installing the "Admin Console."  But the console never launches.  Attempting to start the server stalls, i.e. the fmserver_helperd takes uses all available CPU and never launches the server.

Steps to reproduce the problem

Run the installer, continue through to the end.

Expected result

Admin console is installed

Actual result

Installer crashes and not all tools are installed.

Exact text of any error message(s) that appear

Process:         FileMaker Server 11 [48928]
Path:            /Volumes/FileMaker Server 11/FileMaker Server 11.app/Contents/MacOS/FileMaker Server 11
Identifier:      com.MindVision.VISEX
Version:         3.3 (3.3)
Code Type:       X86 (Native)
Parent Process:  launchd [163]

Date/Time:       2014-03-13 12:00:44.513 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.filemaker.personalizeapp       0x169dc0bb XCodMain + 248
1   com.MindVision.VISEX               0x00063c61 CheckCodeResource + 895
2   com.MindVision.VISEX               0x0000e160 MainLoop + 1056
3   com.MindVision.VISEX               0x0004d8f2 ProgressAbort + 32
4   com.MindVision.VISEX               0x0001ac19 MyProgressAbort + 63
5   com.MindVision.VISEX               0x0001ac70 GiveProgressTime + 31
6   com.MindVision.VISEX               0x0004f1b3 DeleteFile + 124
7   com.MindVision.VISEX               0x0000ea75 HaveLaunchFile + 306
8   com.MindVision.VISEX               0x0000ef3c DoAuthorization + 512
9   com.MindVision.VISEX               0x0000f7c0 CheckMinInstall + 81
10  com.MindVision.VISEX               0x00016af4 InitGlobals + 2922
11  com.MindVision.VISEX               0x0001808c main + 81
12  com.MindVision.VISEX               0x00006ac6 _start + 216
13  com.MindVision.VISEX               0x000069ed start + 41

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